Client Experience - Jim Caponigro

First, my career would not have had the upward trajectory without Denice's help. She provided the structure and ability to open my mind to possibilities. She pushed me to listen, involve others in decision making, and use my resources to solve ongoing issues. As a matter of fact, she did this through three phases of my career! Her process is targeted to each individual and she listened beyond what I was saying and expanded how I thought about strategic thinking, building my teams, and being more of a transformative leader. Each session I had with Denice came out with a resolution. Whether it was coaching individuals, working towards diversity of thoughts, or going through difficult times of losing someone close to me, Denice was my rock and guiding star. 

When I met Denice, I was an extremely competitive person and it showed in my leadership style. She helped me understand how that style does not necessarily work for everyone and helped me gain skills to be a servant leader.

Okay, I am not really an open book. I do not share my feelings. I hold my confusion, my frustrations, and my disappointments inside. (I had an ulcer when I was in my 20s.) It was not easy for me to open up. Denice was never judgmental; she always had my best interests in mind. She changed the way I listen, the way I share, and the way I connect with others in social and work environments. 

If you are a leader who wants to advance in your career, wants to be a more effective communicator, or has a position (such as a CEO) with limited resources to turn to, call Denice today. Why wait?

- Jim Caponigro, Former President & CEO, Goodwill Industries of the Greater East Bay